FAQ’S

FAQ’S


Q: How did Gentek Medical India get its start as a manufacturer of medical equipment?

A: Rahul Verma is the Director of The Gentek Medical India, is the most upcoming Indian company in many medical specialties. His many years of knowing customers needs and desires provided the perfect foundation for his company.


Q: When did Gentek Medical India incorporate?
A: November of 2016.


 Q: How can I purchase medical equipment?
A: Indian customers call us at +91-9911649111, or click the Contact Us tab above to fill out a form for a member of our sales team to contact you.


Q: What method of payments do we accept?
A: Cash, Check, Visa or Mastercard, Account transfer.


Q: What are Gentek’s payment terms?
A: The Customer shall pay 50 percent of the purchase price as a down payment/deposit and the balance to be paid upon delivery or a valid purchase order must be issued upon signing the equipment sales agreement


Q: What maintenance does the equipment require?

A: Gentek’s equipment is designed to require only minimal maintenance that can be carried out by local technicians. A comprehensive User Manual is provided with equipment, which includes instructions on set up, maintenance and test routines. Maintenance is both simple and economical, and with proper maintenance, the equipment will last for many years.


Q: Will I find Gentek equipment easy to use?

A: Our equipment is designed to be easy to use. In addition to a full instruction manual, the medical equipment is extensively labeled with clear simple instructions to assist in the setup, use and maintenance.


Q: How can I get service on my MTI products?

A: Call us at +91-9911649111 or click the Contact Us tab above to fill out a form for a member of our service department to contact you.



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